MTN Nigeria has apologised for increasing the price of its 15 gigabytes (GB) weekly data bundle by 200 percent.
The telecommunications provider had initially raised the cost of the plan from N2,000 to N6,000 as part of a broader tariff adjustment.
However, MTN acknowledged in a statement that it was a mistake, following public outcry.
“To our 15G digital bundle lovers, you dey vex. We know,” the statement reads.
“We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.
“We could share several reasons, and provide explanations, but omo, all that one na story.
“We don cast. We get it and admit it. Let’s just say na mistake.
“In this love season, don’t stay angry with us. Please forgive and forget. You matter die and we will never stop showing you how much.
“Let’s continue our relationship. Thank you for your understanding.”
MTN’s tariff adjustment followed the Nigerian Communications Commission (NCC) approval of a request from telecommunications companies to raise prices, marking the first official review since 2013.
The company raised its tariffs despite the house of representatives directing the ministry of communications, innovation, and digital economy to suspend the 50 percent tariff hike approval.
(The Cable)
