Isiyaku Ahmed
MTN Nigeria says its service could be disrupted in the coming days in some parts of the country as a result of rising insecurity.
MTN made the disclosure to customers on Wednesday.
The content of the message shared by Reuters reads: “Sadly, we must inform you that with the rising insecurity in different parts of Nigeria; service delivery to your organization may be impacted in the coming days.
“This means that in some cases, our technical support team may not be able to get to your site and achieve optimum turnaround time in fault management as quickly as possible.’’
Nigeria is MTN’s most lucrative market out of the 22 countries the company operates in across Africa, Asia and the Middle East but it is also one of the most problematic.
MTN runs Nigeria’s largest mobile phone network which generates around a third of the company’s revenue.
Growth in Nigeria resumed in the fourth quarter after a COVID-19 induced recession but it lags the rest of sub-Saharan Africa, with food inflation, heightened insecurity and stalled reforms slowing the economy and increasing poverty, the World Bank said.
